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So far Proper Insurance has created 99 blog entries.

Airbnb® Dispute Over 1.8 Million Dollar Home in Flames

An investigative report stretching over 5 months was recently released by NBC Bay Area, highlighting the dangers of relying on Airbnb’s Host Guarantee insurance. The loss of a $1.8 million home in Sonoma, CA, burned to the ground by causes ‘unknown’ but likely stemming from short-term vacation rental guests booked though Airbnb, caused an uproar in the vacation rental community when Airbnb suspended the claim for 16 months before [...]

By |2020-03-18T15:40:39-06:00June 10th, 2019|General|

What hospitality expectations do short-term rental guests have?

Short-term rental guests expect some of the basics when they’re staying at your rental property. Remember, you are competing with Hilton Hotels with your short term vacation rental - it makes sense that if your guests are traveling on vacation, they aren’t going to haul their kitchen items with them, or a set of extra sheets for the bed. But for those who opt not to stay in a [...]

By |2020-03-18T16:19:51-06:00June 10th, 2019|Home Sharing|

Buffalo, Amherst, Western New York, Nearing Consensus on Short-Term Airbnb® Rental Insurance Regulation

Weeks after being introduced to the Buffalo Common Council, an ordinance requiring short term vacation rentals to register with the City has the support of Councilmembers and Town Supervisors. Seen largely as a first step, this ordinance will require short term rental properties to pay a fee to the governing body, as well as maintain a local contact with the city in case of emergency.  The nearby town of [...]

By |2020-03-18T15:43:35-06:00June 3rd, 2019|General|

$11.6 Million Verdict Against Short-Term Rental Owner

Shock waves are reverberating through the short-term rental community after Fox10 reported the verdict, handed down by an Alabama judge, for $11,600,370.84, against the owners of a short-term vacation rental property. What Exactly Happened? According to the complaint, an extremely inebriated short-term renter dove into a pool/lagoon which was 3 feet deep, broke his spine, and is a quadriplegic.  The plaintiff claimed the vacation rental owners knew the lagoon was shallow [...]

By |2020-03-18T15:44:53-06:00May 28th, 2019|General|

Is your vacation rental four-legged friendly? Pros and cons of allowing pets

Whether you’re an animal lover or not, you’ve surely contemplated whether or not to allow pets in your vacation rental. In fact, travelers likely are choosing (or not choosing) your property based on this factor alone sometimes. On Homeaway, it’s on the initial search menu when selecting dates and how many guests will be staying on the property. On Airbnb, pet-friendly properties are part of the advanced search. PetsWelcome.com [...]

By |2020-03-18T16:20:42-06:00May 27th, 2019|Home Sharing|

Is your vacation rental up-to-date with security technology?

As a vacation rental owner, you want to create the best overall experience for your guests. If you have invested in improvements to your property to make it more appealing to potential renters, surely technology was something you have contemplated. Specifically, technology around the security of your home. Which technologies are must-haves for rental properties? Smart locks are quickly becoming standard practice Providing keyless entry is a convenience many [...]

By |2020-03-18T16:21:16-06:00April 29th, 2019|Property Managers|

Establish Ground Rules with Overly Demanding Guests

Has this happened to you? You have guests staying in your short-term rental property. They call you on the first day with a simple request. Then they call you a second time. Then a third. The requests may or may not be reasonable, but they expect you to meet their demands. Where do you draw the line? Or, perhaps your guests leave the home in terrible condition, cause damage, [...]

By |2020-03-18T16:21:49-06:00April 15th, 2019|Home Sharing, Property Managers|

A Case Study: “Business Income – Property Managers Commission”

In four short years, Proper Insurance® has written over 30,000 insurance policies for vacation rental owners across the U.S.  A huge part of our success has been the referrals we receive from vacation rental managers.  Small and large, our strategy with managers has always been to provide a superior product, pay claims, and provide world-class customer service.  Because of this, Proper gains property managers' top referral spot, and has [...]

By |2020-03-18T16:22:25-06:00April 4th, 2019|General|

What Is The Cost Of Short-Term Rental Insurance?

First, We Must Understand What Short-Term Rental Insurance Is For the purposes of writing this article and the business we are in, we are defining short-term rental insurance as something for the property owner to purchase, not the guest.  This article is intended to educate property owners on the potential exposure and risk of insuring a short-term rental property, one that would be rented to others on a short-term [...]

By |2020-03-18T16:23:08-06:00March 28th, 2019|General|

San Antonio Joins Other Cities in Regulating Short-Term Rentals

In early October, the city of San Antonio elected to regulate their burgeoning short-term rental market as a means to address concerns expressed by various parties. The proposed regulations would require that the rental operators pay a registration fee to the city, as well as pay a lodging tax similar to what a hotel operation would be subjected to. This seems to fall in line with measures taken by [...]

By |2020-03-18T15:52:44-06:00March 4th, 2019|Property Managers, Regulations|