VACATION RENTAL INSURANCE: PROPER INSURANCE^® REVIEWS

Working with Proper insurance for my short term rental has been an absolutely amazing experience. Rikki Vallance helped me through each step of the process. Ricki was quick to respond and throughouly answered all of our questions. Proper was able to customize our policy to meet our unique needs as a short term rental.

Harold Helt is our hero!

Proper Insurance are backed by real people who are genuine, efficient and work to solve the issue(s) in real time and boy did Harold come through for us in our condo flood. From our first call, Harold melted our stress away, and dare to say even made it a pleasant experience. Harold guided us through our claim flawlessly, The repairs were coordinated & completed lightning fast with minimal disruptions - we are grateful. Harold Helt, with Proper Insurance Services, are rare as they actually provide exemplary service to their clients.

Harold Helt is our hero! Harold Helt is our hero! Proper Insurance are backed by real people who are genuine, efficient and work to solve the issue(s) in real time and boy did Harold come through for us in our condo flood. From our first call, Harold melted our stress away, and dare to say even made it a pleasant experience. Harold guided us through our claim flawlessly, The repairs were coordinated & completed lightning fast with minimal disruptions - we are grateful. Harold Helt, with Proper Insurance Services, are rare as they actually provide exemplary service to their clients.

We've been insured by Proper Insurance for the past 2 years for our short-term rental property, and the experience has been outstanding. Their team is responsive, professional, and truly understands the needs of short-term rental owners.

Most recently, we had to submit a claim for a bed bug issue. From start to finish, the process was seamless. Jordan Jarosky (Account Executive), Cali Sawinski (Claims Coordinator), and Zach Nielsen (Claims Adjuster) all worked together efficiently and communicated clearly throughout. They covered the extermination treatment and even reimbursed us for 7 days of lost business income. We were pleasantly surprised to receive the check within just one week of submitting the claim.

It's rare to find an insurance company that delivers this level of service and follow-through. Highly recommend Proper Insurance to any short-term rental owner looking for reliable coverage and a team that has your back when it matters.

Proper insurance lived up to their hype. They were the most recommended short term renters insurance by several professionals in the business. They understand what coverage is needed for someone operating a short term rental. Rikki was outstanding. She was able to answer all of my questions and was always extremely responsive throughout the process.