VACATION RENTAL INSURANCE: PROPER INSURANCE^® REVIEWS

Rikki was outstanding to work with. She was incredibly prompt, thorough, and responsive; well above average in all three areas. She helped me secure excellent coverage at a very reasonable price for a short-term rental arbitrage project. I felt fully supported throughout the process and highly recommend working with her if you want expert guidance and top-tier service.

I have only had my short-term rental insurance for a couple of months now and, thankfully, I haven't really needed to use it. But during my experience obtaining my coverage, Proper has shown themselves to be quite comprehensive in their coverage compared to many other providers. Also throughout my process, Jeff took the time to educate me on the ins and outs of what the coverage provides and showed actual comparisons. This was quite a positive experience in obtaining my coverage and I highly recommend Proper for anyone looking for very good short-term rental insurance.

As a new owner of a short-term rental I looked over a number of insurance options. Proper Insurance and my agent Rikki Vallance stood alone in the analysis.

For my money they are the only insurance agency in the U.S. that gets involved with your business on a GRANULAR level, ensuring that the policy is a *precise* match to the business.

She sent along some TED Talk-esque videos with the founder explaining that the coverages page only gives 5% of the story of what the policy actually covers, and that most insurance agents no longer are even aware that factors that need coverage are excluded in the policies they are selling.

Based on their experience, he estimates that 90% of property owners have the WRONG insurance.

Moreover I feel like by being 100% transparent with Nikki as to the features/amenities of our rental, we have an ally in the event we ever have to claim, whether it is on physical damage OR liability,

*HIGHLY* recommended, you won't regret it.

Its such a relief to finally have the correct coverage for our rental property. Rikki was exceptionally helpful, we can't thank her enough. We would highly recommend working with Proper if you need an insurance policy for your short term rental.

⭐⭐⭐⭐⭐ Review for Elizabeth Young & Proper Insurance I can’t say enough good things about my experience working with Elizabeth Young at Proper Insurance. She was responsive, professional, and incredibly helpful throughout the entire claims process. What stood out most was how easy she made what could’ve been a stressful situation. She explained everything clearly, followed up promptly, and treated my concerns like they actually mattered. It’s rare to find that level of care and attention—especially in insurance. I truly appreciated her support, and because of her, I would absolutely recommend Proper Insurance to others. Thank you, Elizabeth—you’re the real deal.