VACATION RENTAL INSURANCE: PROPER INSURANCE® REVIEWS

Proper Insurance takes pride in offering the most comprehensive short-term rental coverage on the market, paired with a claims experience policyholders continually rave about.

PROPER IS RATED 4.8 STARS ACROSS ALL REVIEW PLATFORMS

With a 5-star rating on Google and consistently rated 5 stars on Trustpilot and Yelp, Proper’s policyholders describe a process that’s easy, stress-free, and straightforward—handled by real humans who are empathetic, thorough, and prompt. When something goes wrong, you can be confident you won’t be navigating it alone.

AirbnbClaimCoverageExperienceKnowledgeRentalService
Saudah Tung Avatar
Great service My account executive Jacob D. has been super helpful, timely in his responses - helped me setup insurance on 2 properties. His communication has been clear and detailed and made navigating the forms an easy experience.
Saudah Tung 4 days ago
ASHLEYandCHASE Avatar
I worked with Payton on obtaining… I worked with Payton on obtaining airbnb coverage for our rental and he was very thorough and helpful on getting the process done smoothly! I have been impressed so far with the setup and hope to have the coverage for years to come.
ASHLEYandCHASE 1 week ago
Erwin L. Avatar
5 star rating Working with Rikki for my STR property insurance is an absolute pleasure. She took the time to explain all the coverage details and answered every question thoroughly. Top-notch service and professionalism - highly recommended!
Erwin L. 3 weeks ago
Joey Linn Avatar
I had a really good experience with… I had a really good experience with Proper. Alayna was assigned to my claim and she was very friendly, responsive, and organized throughout the 6-month process. STR claims can be complex and stressful, so it's important to go with someone like Proper who specializes in this asset class.
Joey Linn 3 weeks ago
Heidi K. Avatar
Rough start for my claim but decent finish While my claim process started quite stressful, Cali has been a lifesaver, thank you so much for doing your job, answering questions and getting us to the finish line on our claim!
Heidi K. 1 month ago

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