Mike was excellent and very easy to deal with. Definitely a must for any homeowners who do short term rentals!

My husband and I have been working with Sam Carlisle at Proper insurance. We are venturing into the short term rental market for the first time. Sam was very quick to respond to questions and bind coverage for us even when our closing date changed.

I've been with Proper for 2 years, and they've been great. I worked with Taylor who was very attentive, knowledgeable and friendly. She was able to get my policy in place quickly and worked with me over the years to adjust coverages that needed adjusting. She has been a delight to work with. Everyone I've been in contact with at Proper has been nice and quick to assist me. Luckily, we never had a claim during our time as an STVR but I'm sure if we did, Taylor and the team would have been there for us. I'd recommend Proper to anyone who is looking for insurance for their STVR.

Proper Insurance was wonderful to work with for our FL vacation rental. Rikki V was amazing and answered all my questions thoroughly. I strongly recommend calling them regarding your current coverage. Proper has insurance coverages for our rental that we didn't even think about. The differences between Proper and our prior insurance were significant. Proper had so much more to offer us as owners. We have a lot more peace of mind with Proper.

By far the easiest and most… By far the easiest and most straight-forward claims process I've ever experienced. We had to file a claim when a guest brought bed bugs into our Airbnb rental (ugh), and Proper was SO easy to deal with. You always talk to actual humans, the process is super straightforward, and the whole thing was just very quick and painless. I especially appreciated our adjuster Harold; he was a pleasure to work with and got things done professionally and quickly, and with a delightful attitude. Highly recommend!