VACATION RENTAL INSURANCE REVIEWS: PROPER INSURANCE®

At Proper, we always say that you never know the quality of your insurance, until you have to file a claim. As the nation’s leading insurer of short-term vacation rental properties, we have plenty of reviews to be proud of. We offer trademarked endorsements no other short-term rental carrier offers, and take pride in having the market’s most comprehensive vacation rental insurance program. Combine that with the backing of Lloyd’s of London, and you have over 100,000 satisfied policyholders.

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Jeremy Grimsman Avatar
Great Experience- Highly Reccomend Payton Voss was extremely helpful and very responsive . With this being my first STR I did not know what to expect from the insurance side. Payton took the time to answer all of my questions and made the process super simple. Highly recommend Payton and Proper!
Jeremy Grimsman 1 week ago
Dan Morrell Avatar
Good experience with Proper Insurance Reported damage with pictures. They told me what to expect with deductibles per contract. Selected contractor I wanted to do business with. The will be sending a check via ACH to my account
Dan Morrell 1 week ago
Eve Silverman Avatar
Thank you Taylor for your attentive… Thank you Taylor for your attentive service when helping me to answer questions as I evaluated insurance policies for my new Airbnb. I greatly appreciate your patience, knowledge and attention to detail. After comparing policies Proper was the most comprehensive. I’m glad I found you!
Eve Silverman 1 week ago
Trevanna F Grenfell Avatar
I worked with Rikki Vallance to get set up with insurance when I was looking for a plan for my camp, and she was incredibly helpful, kind, and clear. After talking to her, I felt like I understood the options and could make an informed decision about my coverage. I chose a pretty comprehensive plan, and just had the experience of filing my first claim-- during which I worked with Matthew Stewart as a claims adjuster. Again, I had a super positive experience-- Matthew helped me understand everything I needed to know to be accurate in my claim, and made the steps of the process clear and easy for me. Overall I am very impressed with Proper Insurance and their team, and would definitely recommend them to others looking for insurance!
Trevanna F Grenfell 2 weeks ago
Michael Dugan Avatar
My representative was Rikki Valiance who actually made the experience exceptionally easy. She was knowledgeable. She completely answered all my questions, and she was an expert in the type of short term rental property I was insuring. I would recommend her and Proper Insurance to anyone.
Michael Dugan 2 weeks ago