At Proper, we always say that you never know the quality of your insurance, until you have to file a claim. As the nation’s leading insurer of short-term vacation rental properties, we have plenty of reviews to be proud of. We offer trademarked endorsements no other short-term rental carrier offers, and take pride in having the market’s most comprehensive vacation rental insurance program. Combine that with the backing of Lloyd’s of London, and you have over 100,000 satisfied policyholders.

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Jilan G. Avatar
5 star rating I have never had better customer service in my life. Proper, and specifically agent Rikki Vallance, were incredible. I was very nervous making our family home a short term rental as well, and Rikki's time, patience, and knowledge helped me through every step. I can not recommend anything better for short term rental coverage!
Jilan G. 1 week ago
Justin Livezey Avatar
Alayna and Taylor are great Alayna and Taylor are great, they both respond quickly and they did a great job with our claim. Can't thank tem enough!
Justin Livezey 1 week ago
Craig Coulter Avatar
Taylor was very helpful and responsive… Taylor was very helpful and responsive throughout the process of setting up our insurance policy. Highly recommend
Craig Coulter 1 week ago
Peter Avatar
Proper customer service is outstanding I have been using Proper Insurance from all of the short-term-rental properties that I own for the past 5 years. In that time I have had 3 claims, including a recent one last month. Each time I've submitted a claim, their customer service has been outstanding. They are extremely responsive and helpful. Highly recommend.
Peter 1 week ago
Grant Affleck Avatar
We are grateful to have discovered Proper Insurance several years ago. Cade is amazing! He certainly sets the Platinum standard of excellence for customer care. He is kind, Professional, helpful, and patient, and he is always available to answer any questions that may come up about our coverage. Great experience!
Grant Affleck 1 week ago