VACATION RENTAL INSURANCE: PROPER INSURANCE^® REVIEWS

very easy to work with for claim very easy to work with for claim. highly recommend

Cali was responsive Cali was responsive, professional, and took the time to explain everything clearly. She handled everything efficiently while making me feel supported throughout. I truly appreciate her help and would highly recommend her!

Thankful for Proper Thankful for Proper! Chelsey was incredibly helpful and responsive throughout our claim process. She communicated clearly, stayed on top of everything, and made a stressful situation much easier to navigate. Really appreciated her professionalism and support.

I am very grateful for Proper I am very grateful for Proper. We filed a claim due to a major incident that occurred at our cabin while we were using it as a short-term rental. Claims Specialist Matthew Stewart was professional, courteous, reliable, thorough and fast. We were satisfied with the outcome. Based on my experience, I would recommend Proper Insurance for anyone who is looking to insure their short-term rental property.

A major issue this winter was resolved to our satisfaction. We had a major issue this winter when ice and a prolonged freeze completely destroyed our hot tub at our Airbnb property. I was so impressed with how smoothly everything was handled!Alayna from Proper Insurance was fantastic — she responded quickly, processed our claim efficiently, and approved the full replacement cost without any hassle. She also kindly authorized partial refunds for the guests who were impacted by the hot tub being out of service.This was hands-down the easiest and most stress-free insurance claim I’ve ever filed, and it was paid in full. Alayna made the entire process seamless and professional.Thank you so much, Alayna and the team at Proper Insurance! I couldn’t recommend you highly enough!