VACATION RENTAL INSURANCE: PROPER INSURANCE^® REVIEWS

I worked with Rikki to secure homeowners insurance on a 2nd home property and she was outstanding to work with. A good listener, never pushy, solutions oriented with excellent patience and follow-up skills. She was also very knowledgable about the short term rental market offering expertise and advice. I highly recommend her for anyone looking for insurance in a difficult insurance market.

Proper Insurance is a new insurance option for our seasonal rental, in Mid-Coast Maine. So far, we have found its products are inventive, its service first rate and the pricing is reasonable. We look forward to a long relationship with the firm.

I have had an excellent experience with… I have had an excellent experience with Proper Insurance for the last four years and would highly recommend them to anyone who owns or operates a short-term rental property. And here’s the revised short review: I have had an excellent experience with Proper Insurance for the last four years and would highly recommend them to anyone who owns or operates a short-term rental property. As a short-term rental owner, I needed coverage that truly understood vacation rentals, not just a basic homeowners policy. Their team has always been professional, responsive, and clear in explaining the coverage. I feel much more confident knowing my property, guests, liability, and rental income are properly protected. I highly recommend Proper Insurance to any Airbnb, VRBO, or vacation rental owner looking for specialized coverage and real peace of mind.

5-Star Review! 5-Star Review!! I recently filed a claim with Proper Insurance after a water heater caught fire in one of my short-term rental apartments. Cali Sawinski was an absolute pleasure to work with from day one. She was incredibly responsive, provided frequent updates, and made the entire claims process smooth and stress-free. Payment for the water heater was handled quickly and fairly, and she is still actively following up on the loss of business income portion. Proper Insurance has exceeded my expectations. Highly recommend — especially if you want a claims team that actually communicates and cares. Thank you, Cali!— Jeff Melang, Camel City Lofts

Best Insurance Money Can Buy I have never written a review on an insurance company before but I cannot say enough good things about Proper Insurance. I had pipes freeze over winter that burst causing significant water damage throughout my cabin in upstate NY and Proper insurance helped me make the best of an absolute nightmare. Katee Gibson was my desk adjuster and was an absolute pleasure to work with. She was prompt, professional, quick to respond to all my inquiries and handled my claim process exceptionally well. You never expect anything to go wrong but when it does it makes a world of difference to have great insurance on your side. Proper Insurance came through for me with a generous and quick settlement of my claim for all damages and my home was made whole again. They even paid for my loss of business income. I cannot recommend them enough, thank you Katee and thank you Proper Insurance you guys are the best!