VACATION RENTAL INSURANCE: PROPER INSURANCE® REVIEWS

At Proper, we always say that you never know the quality of your insurance until you have to file a claim. As the nation’s leading insurer of short-term vacation rental properties, we have plenty of reviews to be proud of. We offer trademarked endorsements that no other short-term rental carrier offers, and take pride in having the market’s most comprehensive vacation rental insurance program. Combine that with the backing of Lloyd’s of London, and you have over 100,000 satisfied policyholders.

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Samantha Aponte Avatar
Cade was absolutely wonderful to work with. He was extremely thorough, and when I brought up competition, he respectfully acknowledged this and offered his time to ensure that any proposal I received had everything I needed and that I'm appropriately insured. He's super professional and definitely ensured I did what was in the best interest of myself and my business. Highly recommend!
Samantha Aponte 1 week ago
Jaime Z Avatar
We have used Proper Insurance for several years and recently had to file a claim when a broken sewer pipe flooded the finished basement in our short term rental house. Proper covered all our losses and several months of lost income while we waited for repairs to be completed. Our claims specialist was great to work with and helped us through every step in the claims process.
Jaime Z 2 weeks ago
Paul Meyer Avatar
I worked with Taylor Stults and her team with Proper on my bnb in Vermont. It was a fully renovated manufactured home and I called so many insurance companies that wouldn't give me coverage until I spoke with a Proper agent. Now they aren't the cheapest but you get what you pay for and I will say two years into hosting I had a main sewage line bow that caused a backup into the house. Their policy for me covered the cost to install a new main line and provided me with business income that I lost for the moment. It was 100% worth having coverage with them and I plan to again. Thanks guys for working with me.
Paul Meyer 2 weeks ago
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Shirley Nakawatase Avatar
Wow! Real people helping real people. I was tired of just being an account number with other companies. Jeff Heggem is the consummate professional, assisting me with every question I had. His patience and understanding throughout the difficult process of choosing the right insurance company for my rental made me feel supported and never rushed. I always had a go-to person in Jeff, who was consistently there for us. The flexibility in meeting our needs and providing excellent pricing made the experience even better. Truly outstanding service.
Shirley Nakawatase 2 weeks ago
Hunter Hanlon Avatar
Worked with Elizabeth Young recently… Worked with Elizabeth Young recently and had a fantastic experience, first claim I’ve had to submit while having multiple insurance policies through proper.
Hunter Hanlon 3 weeks ago

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