VACATION RENTAL INSURANCE: PROPER INSURANCE^® REVIEWS

At Proper, we always say that you never know the quality of your insurance until you have to file a claim. As the nation’s leading insurer of short-term vacation rental properties, we have plenty of reviews to be proud of. We offer trademarked endorsements that no other short-term rental carrier offers, and take pride in having the market’s most comprehensive vacation rental insurance program. Combine that with the backing of Lloyd’s of London, and you have over 100,000 satisfied policyholders.

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Jenny was very professional Jenny was very professional, she know very well the proccess and help a lot to go trought until finish succesfully. She was patient and kind.Represented the image that i have about PROPER as an outstanding insurance company

Armando Abreu 6 days ago

Proper is great for your STR! I am pleased with the outcome of my claim. A guest damaged my sectional, and Proper provided coverage for the replacement. The process was efficient and user-friendly, and Chelsey Helt was an excellent representative to work with. She guided me through each step of the process, making it straightforward to file and receive my compensation for the claim. I highly recommend Proper for their services.

Jared Edwards 1 week ago

I submitted a claim, our first ever, for a pest problem at our STR property. Katee Gibson our Proper ins. Representative was very attentive and patient with our claim. It took a while to get the correct documents together but she hung in there and a good sized check is in the mail. Thank goodness for that because the situation was expensive to solve. We've had proper insurance for about 5 or 6 years now. I truly recommend them.

Patrice Giordano 1 week ago

Mathew Steward at Proper Insurance was… Mathew Steward at Proper Insurance was incredibly helpful in managing our claim. Everything was handled with professionalism and, most importantly, efficiency. His follow‑up was excellent, and he was truly a pleasure to work with. Highly recommended.

Rosanna Ripamonti 2 weeks ago

⭐️⭐️⭐️⭐️⭐️
Katee and the entire team were absolutely amazing. Everything was handled quickly, professionally, and with great communication from start to finish. The whole claims process was smooth and stress-free thanks to them.

If you own short-term rental properties, I definitely recommend working with Proper. They truly know what they’re doing and make the process easy.

Baruh Granik 2 weeks ago

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