VACATION RENTAL INSURANCE: PROPER INSURANCE® REVIEWS

At Proper, we always say that you never know the quality of your insurance until you have to file a claim. As the nation’s leading insurer of short-term vacation rental properties, we have plenty of reviews to be proud of. We offer trademarked endorsements that no other short-term rental carrier offers, and take pride in having the market’s most comprehensive vacation rental insurance program. Combine that with the backing of Lloyd’s of London, and you have over 100,000 satisfied policyholders.

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shuwen lau Avatar
I had an amazing experience with Proper Insurance! My claim was handled flawlessly by Craig Hambrick, who was speedy and always responsive. He made the whole process smooth and stress-free, really building my confidence in them. My claim payment was very satisfactory and sufficient in helping restore my rental. I’d totally recommend Proper to anyone needing short-term rental coverage—top-notch service all around!
shuwen lau 1 week ago
Anat L. Avatar
Absolutely amazing experience Absolutely amazing experience. It's almost unbelievable to write something like that about an insurance company but but it's the truth! My experience with filing a claim with Proper Insurance and my claim specialist Mathew has been superb from start to finish - kind, helpful, quick to respond and to send in funds to cover replacements and labor costs. I wish all insurance companies were like this.
Anat L. 1 week ago
Danielle Dan Avatar
Great insurane company! I had a great experience working with Proper Insurance, especially Matthew Stewart. He was proactive, responsive, and made what could have been a stressful situation feel manageable. Matthew consistently sent helpful reminders, followed up when needed, and ensured every step of the process was handled thoroughly and efficiently. Highly recommend Proper Insurance and Matthew Stewart for their outstanding service.
Danielle Dan 1 week ago
Phoenix Avatar
Worth the price I have so far had great experiences with Proper Insurance and their representatives. They have helped me so much to navigate the claims process, to deal with annoying setbacks, and ultimately to ensure that the insurance helped pay for the repairs needed on my house. I have suggested Proper to many people. The only downside is that this IS more expensive than other insurance, but it seems very much worth it to me.
Phoenix 2 weeks ago
Scott C. Avatar
After everything involved over the past six months, I want to sincerely thank Proper Insurance for their professionalism, responsiveness, and patience throughout my claim. Dealing with a fire loss is never easy, Matthew made the process clear, fair, and manageable from start to finish.

I consistently felt heard, supported, and well-informed, which meant a great deal during a very challenging time. Matthew's follow-through and attention to detail were outstanding, and it was genuinely a pleasure working with them.

I’m very grateful for the assistance I received and would not hesitate to recommend Proper Insurance to anyone needing reliable, professional coverage and claims support. They truly made a difficult situation much easier to navigate.
Scott C. 2 weeks ago

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