VACATION RENTAL INSURANCE: PROPER INSURANCE® REVIEWS

At Proper, we always say that you never know the quality of your insurance until you have to file a claim. As the nation’s leading insurer of short-term vacation rental properties, we have plenty of reviews to be proud of. We offer trademarked endorsements that no other short-term rental carrier offers, and take pride in having the market’s most comprehensive vacation rental insurance program. Combine that with the backing of Lloyd’s of London, and you have over 100,000 satisfied policyholders.

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Kathryn King Avatar
I had an excellent experience working with Proper Insurance. They took the time to thoroughly educate me on the significant differences between true short-term rental insurance and a standard homeowners policy. I had no idea how many potential coverage gaps exist when using a traditional policy for a short-term rental.

What really stood out was their expertise in this specialty area. They clearly understand the risks unique to short-term rental properties and explained everything in a way that was easy to understand — without pressure or sales tactics.

The cost was comparable to what I was paying before (slightly higher), but the coverage is far more comprehensive and specifically designed for short-term rentals. For the added protection and peace of mind, it was absolutely worth it.

If you own a short-term rental, I highly recommend talking with Proper Insurance before assuming your standard homeowners policy is enough.
Kathryn King 3 weeks ago
Graham Coreil-Allen Avatar
Agent Jeff Heggem made setting up the insurance policy for my home and airbnb easy and more affordable than competitors. He answered my questions and provided continuous guidance through the process. I recommend working with Jeff and using Proper to insure one's home and short-term rental
Graham Coreil-Allen 3 weeks ago
shuwen lau Avatar
I had an amazing experience with Proper Insurance! My claim was handled flawlessly by Craig Hambrick, who was speedy and always responsive. He made the whole process smooth and stress-free, really building my confidence in them. My claim payment was very satisfactory and sufficient in helping restore my rental. I’d totally recommend Proper to anyone needing short-term rental coverage—top-notch service all around!
shuwen lau 3 weeks ago
Anat L Avatar
Absolutely amazing experience. It's almost unbelievable to write something like that about an insurance company but but it's the truth! My experience with filing a claim with Proper Insurance and my claim specialist Mathew has been superb from start to finish - kind, helpful, quick to respond and to send in funds to cover replacements and labor costs.
I wish all insurance companies were like this.
Anat L 3 weeks ago
Anat L. Avatar
Absolutely amazing experience Absolutely amazing experience. It's almost unbelievable to write something like that about an insurance company but but it's the truth! My experience with filing a claim with Proper Insurance and my claim specialist Mathew has been superb from start to finish - kind, helpful, quick to respond and to send in funds to cover replacements and labor costs. I wish all insurance companies were like this.
Anat L. 3 weeks ago

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