VACATION RENTAL INSURANCE: PROPER INSURANCE^® REVIEWS

Proper insurance has done well by us Proper insurance has done well by us. We had a rather large claim and they worked with us and guided us through the process. Now we have sold this property and the cancellation was easy.

Katie and Joseph are amazing! Katie and Joseph worked with me deligently and with lots of patience to get me through this process. Of course, they have the best insurance for short term rentals available on the market. I highly recommend them!

Proper insurance is a must for any air bnb host Chelsey with proper insurance recently helped to guide us through a claim where guests found bugs at our air bnb property. This was such a difficult situation as we are take our cleaning protocols and business so seriously. We reported the issue to Proper, our home insurance carrier, immediately and Chelsey was assigned and reached out by phone the same day to advise us to have an exterminator come out right away. We had an exterminator visit right away and he issued the report. We sent this on along with proof of our lost income and Chelsey came through for us in less than a week to resolve the claim. This was an already extremely stressful situation and Chelsey and Proper were amazing at helping us get through this so we could get back to business asap!

Smooth process! I worked with Alayna from Proper she was wonderful! It was my first time dealing with a claim and she made it a hassle less and an smooth process which I appreciated!

Mike has been responsive and thorough… Mike has been responsive and thorough in his emails regarding coverage of our Airbnb property. Fortunately, I have not yet had to file a claim, but I feel fairly confident that if I do, I am in good hands.