It’s OK to Say No: Turning Down Potential Short-Term Rental Guests
Surely, you’ve had at least one. If your inquiry shows one or more of the warning signs but you still believe the inquiry may be legitimate (perhaps it’s a non-native English speaker but everything else seems to be in order), then go with your gut. We are definitely not suggesting you reject every inquiry that isn’t written in perfect English. Check out their profile if they have one. Or, do some simple Googling to see what you can find. If those things check out, then proceed.
Trust Your Gut When It Comes to Demanding Guest Inquiries
If someone sends you a huge sob story about how they lost their credit cards, but already planned the trip and want to pay you some non-conventional way (or even offer to barter), don’t feel bad about rejecting this offer if you aren’t comfortable with the terms they are suggesting. But, if you list on Airbnb, make sure you do so within 24 hours.
It’s ok to say no to a potential reservation. Ultimately, it’s your property and you have to do what is in your own best interest. However, make sure your short-term rental’s insurance is built to respond if something goes awry on your property.
Verify Your Short-Term Rental’s Insurance Today
Interested in a policy that’ll protect you and your rental business from liability and damage claims?
Proper Insurance leads the nation in short-term rental insurance, with over 200,000 policies written in all 50 states. Backed by Lloyd’s of London and Concert Specialty Insurance Company, and exclusively endorsed by Vrbo, Proper Insurance is built on world-class insurance coverage that meets and exceeds both city and lender requirements.
