It’s OK to Say No: Turning Down Potential Short-Term Renters

Surely, you’ve had at least one. If your inquiry shows one or more of the warning signs but you still believe the inquiry may be legitimate (perhaps it’s a non-native English speaker but everything else seems to be in order), then go with your gut. We are definitely not suggesting you reject every inquiry that isn’t written in perfect English. Check out their profile if they have one. Or, do some simple Googling to see what you can find. If those things check out, then proceed.

Green leather couch in a living room

Trust Your Gut When It Comes to Demanding Guest Inquiries

If someone sends you a huge sob story about how they lost their credit cards, but already planned the trip and want to pay you some non-conventional way (or even offer to barter), don’t feel bad about rejecting this offer if you aren’t comfortable with the terms they are suggesting. But, if you list on Airbnb, make sure you do so within 24 hours.

It’s ok to say no to a potential reservation. Ultimately, it’s your property and you have to do what is in your own best interest. However, remember that your short-term rental insurance will cover you if something goes awry on your property!

Verify Your Short-Term Rental Insurance Today

Interested in a policy that’ll protect you and your rental business from liability and damage claims? Proper Insurance leads the nation in short-term rental insurance. Backed by Lloyd’s of London and exclusive endorsements from short-term rental leaders such as HomeAway and Vrbo, Proper Insurance is built on world-class insurance coverage that meets and exceeds both city and lender requirements.

About the Author

Darren Pettyjohn

Darren Pettyjohn, Co-Founder of Proper Insurance, is a well-known expert and accomplished authority figure in the short-term rental insurance sector. With a rich history of pivotal contributions to the insurance industry before launching Proper Insurance, Darren's experience and expertise are unparalleled. Residing with his family in Bozeman, MT, Darren enjoys outdoor adventures like fly fishing and skiing. His professional success, paired with his personal passions, brings a vibrant approach to insurance that resonates with the short-term rental community.


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