More Than $3,000 in Damages to Cincinnati Airbnb Home

Like many other property owners, Ron Kohlman decided to list his home on Airbnb to make a few extra bucks throughout the year. Unfortunately, his moneymaking idea ended up costing him cash rather than helping him make it. Worse yet – the damage to his property was caused by not one but two separate guests with back-to-back bookings, which just goes to show how common property damage is in home sharing.

The first guests, a couple with children, wrecked thousands of dollars of property, including a Sunsetter awning on his back patio. Not more than 2 weeks later, his next set of guests held a massive house party with 30 people. By the time he came home to check on his property, it was in complete shambles with more than $3,000 worth of estimated damages.

Kohlman decided to contact Airbnb for reimbursement, figuring their Airbnb Host Guarantee would take care of him. On Airbnb’s website, they describe their protection plan as an “unmatched level of protection.” But when Airbnb began to request receipts, Kohlman knew there was going to be a problem. Kohlman states that he no longer has receipts for many of the damaged items, leaving his claim up in the air with no resolution at all.

Colorful downtown buildings in Cincinnati

About the Author

Proper Insurance

Proper Insurance is the nation's leading short-term vacation rental insurance provider, with the most comprehensive policy on the market. We protect homes in all 50 states with unmatched coverage for your property, revenue, and business liability, customized to include guest-caused theft/damage, liquor liability, amenity liability (bikes, kayaks, hot tub, etc.), bed bugs, fleas, squatters, and more.


A child kayaks in the water outside of an Airbnb with his dog in tow.
April 22nd, 2024

Home Insurance for Airbnb Owners: Protection beyond the beam and brick

A man standing in front of Airbnb with tornado of papers
March 29th, 2024

Creating the Ultimate Insurance Stack for Your Short-Term Rental Business

Illustration of friends entering a short-term vacation rental home
February 15th, 2024

Offering Guests a Direct Booking Option: Tips for Increasing Your Property’s Exposure

illustration of short-term rental conference
February 8th, 2024

The Top Short-Term Rental Conferences in 2024 for Owners, Hosts and Property Managers